Privacy Policy

The privacy and security of your information reside at the heart of our core values. This Privacy Policy describes how we collect, use, and disclose your information. This policy also applies to all products built and maintained by Chrono Technologies LLC.

Table of Contents

• Information We Collect
• How We Use Your Information
• Disclosing Your Information
• Your Privacy Rights
• Data Retention
• Data Security
• International Data Transfers
• Children
• California Privacy Rights
• Privacy Policy Changes
• Contact Information

Information We Collect

We collect information primarily provided by you or through your interaction with our services. Additionally, information might be sourced from other authorized sources, including:

Account Information. Basic details like name, email address, and contact information that you directly provide when using our services.

Product Interactions. Information resulting from your interaction with our services.

Payment Information. When purchasing a paid product or subscription from us, providing payment information is necessary for payment processing. We utilize third-party payment providers to handle payment processing, including the storage and processing of payment information. We do not store your payment information within our systems; instead, our third-party payment providers manage this data securely. Additionally, we might retain the content of the invoice for record-keeping purposes, excluding any sensitive payment information to ensure confidentiality and security.

Geolocation and IP Address. At times, we may collect your device's geolocation or IP address. Any geolocation or IP address data collected is solely for the benefit of improving your interaction with our services and ensuring compliance with regional requirements. We prioritize your privacy and use this information responsibly and respectfully in line with our privacy policy.

Cookies. We primarily utilize first-party cookies and similar technologies to deliver our services and make it available to you. Our policy restricts the use of third-party cookies that might collect your information. Any consideration for third-party cookies undergoes rigorous vetting to ensure compliance and necessity.

Third Parties. We may collect information from various third-party sources, including publicly available sources such as government records. Additionally, authorized integrations with third-party services may provide us with data in accordance with your permissions or settings on those platforms.

Imported Information. Information that might be imported into our system by authorized administrators, integrations, or other sources.

Optional Information. We may request voluntary information through user surveys, feedback forms, or similar means. The submitted information is stored in accordance with this privacy policy.

How We Use Your Information

We use your information for a number of business purposes, as described below.

Service Delivery. We use your information to fulfill your requests, process transactions, and deliver the products or services you've requested.

Communication. We may use your information to communicate with you regarding updates, transactions, security alerts, billing, and customer support.

Marketing. We may use your information to send marketing communications, such as newsletters, promotions, or updates about our products and services. However, we are committed to minimizing any potential annoyance by ensuring these communications are relevant, tailored to your interests, and provide value to you as a customer.

Personalization. We may use your information to personalize your experience, such as tailoring content, recommendations, and advertisements based on your preferences.

Analytics. We assess your interest, interaction, and engagement with our services in order to improve our services, and introduce features that cater more effectively to your preferences and needs.

Research. We may aggregate or de-identify your information for research purposes. This aggregated or de-identified data does not identify individuals and is used solely for research, statistical analysis, and enhancing our offerings.

Security and Legal Compliance. We may use your information for security and audit purposes, risk assessment, and to comply with legal obligations, investigations, or prevent illegal activities.

Disclosing Your Information

We may disclose your information under limited circumstances, such as:

Service Providers. We may disclose your information with trusted third-party service providers to facilitate our services. The categories of service providers to whom we entrust your information include, but are not limited to:

• Hosting: Providers assisting in hosting our platforms and maintaining infrastructure.
• Payment Processing: Processors of payment transactions and related services.
• Analytics: Partners aiding in analyzing user interactions to enhance our services.
• Customer Support: Providers of customer success tools and services.
• Professional Services: Auditors, lawyers, accountants, and similar entities.

Collaboration and Workspaces. Information shared or posted by you within a workspace or organization may be accessible to other users within that specific organizational setting. This includes any content, contributions, or communications made within the designated workspace or organization. Subject to visibility settings and permissions, the information posted or shared within a workspace or organization may also be viewable or accessible to a broader audience, potentially extending to the public domain. We encourage you to manage your information's visibility by exploring and adjusting the settings available within our platform.

Legal Obligations. We may disclose your information in response to lawful requests, as required by law, regulations, or legal process.

Third Parties. Our services may integrate with third-party entities, such as integration partners or external service providers. When you choose to connect or enable these third-party services within our platform, you acknowledge and agree that your information may be shared with them. These third-party entities operate under their own privacy policies and data practices, which are not governed by our policies. We strongly encourage you to review and understand the privacy practices of these third-party services before enabling information sharing or utilizing their services.

Anonymized Information. We may share aggregated or de-identified data that does not personally identify individuals for various purposes, such as academic research. These data sets are stripped of identifiable information to ensure anonymity. For instance, we might collaborate with academic institutions for joint research purposes.

Business Transfer. In the event of a merger, acquisition, consolidation, restructuring, bankruptcy, or sale of assets, your information may be transferred as part of the transition. Should such a transition occur, we will take reasonable steps to ensure that you are notified about the change in our business structure.

Your Privacy Rights

Subject to your location and applicable law, you have the right to access, correct, or delete your personal information that we hold, as well as to restrict or object to how your information is handled. If you wish to exercise any of these rights or have inquiries regarding your data, please reach out using the contact information provided below. For your privacy protection, we may take additional steps to verify your identity before responding to any request.

Data Retention

We retain your information only for as long as needed to fulfill the purposes for which it was collected and processed. Upon reaching the intended use, or if you request deletion, we will securely delete or anonymize your information, unless we are required to retain it for legal, regulatory, or other legitimate business purposes, such as resolving disputes or enforcing our agreements.

Data Security

Safeguarding your information is a fundamental commitment at Chrono Technologies. We take steps to ensure that the information you provide are protected from unauthorized access, alteration, or disclosure. Unforunately, despite our stringent security protocols, no system or technology, including ours, can guarantee absolute security. Therefore, we cannot ensure or warrant the complete security of the information you share with us. Your partnership in maintaining secure access and promptly reporting any concerns greatly assists us in protecting your data. If you have any questions, concerns, or wish to report a security issue, please contact us at trust@chronohq.com.

International Data Transfers

We are headquartered in the United States, and our main storage infrastructure is located here. However, in order to support our global operations, your information may be transferred, processed, and stored in other countries with varying data protection laws. We are committed to meeting the relevant legal requirements in each jurisdiction, ensuring compliance with our obligations.

Children

Our services are not intended for individuals under the age of 13. If we become aware that we have collected personal information from an individual under the age of 13, we will take immediate steps to delete that information.

California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA) regarding their personal information. These rights include:

Right to Know. You have the right to request information about the categories of personal information collected, sources, purposes, and third-party disclosures.

Right to Opt-Out. You can opt-out of the sale of your personal information. We do not sell personal information.

Right to Deletion. You may request the deletion of collected personal information.

Right to Non-Discrimination. You will not face discrimination for exercising your CCPA rights.

To provide clarity regarding the types of personal information we collect, the following table outlines the categories of information, and the categories of third-party recipients involved in the handling of your information. Details regarding the purposes for which personal information is used can be found in the Information We Collect section provided above. The table excludes information regarding the sale of your information because we do not sell your personal information.

Shine the Light Disclosure

We do not disclose personal information to third parties for their own direct marketing purposes. Therefore, we do not participate in the sharing of personal information, as described in California's "Shine the Light" law, for the direct marketing activities of third parties.

Privacy Policy Changes

We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify users.

Contact Information

Please reach out if you have any questions, comments, or concerns about this privacy policy. You may contact us at trust@chronohq.com or at our mailing address below:

Chrono Technologies, LLC
912 Cole Street, #121
San Francisco, CA 94117
United States